Last updated: 13th May 2025
Welcome to CanisX (“CanisX,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the CanisX mobile applications for iOS and Android, related websites, and any content, functionality, or services offered through them (collectively, the “Services”). By downloading, installing, or using the Services, you (“you” or “User”) agree to be bound by these Terms. If you do not agree, do not use the Services.
Legal entity: CanisX Technologies Private Limited
Registered office: 17131, Tower 17, Prestige Ferns Residency, Haralur Road, Bangalore 560102, Karnataka, India
CIN: U74909KA2025PTC198504
Phone: +91‑7417047404
Email (support): support@canisx.com
Email (legal): chushul@canisx.com
You must be 18 years or older to use the Services. We do not knowingly collect data from minors.
You agree to provide accurate information and keep your login credentials secure.
Free trial. Three‑day trial; cancel at least 24 hours before expiry to avoid charges.
Billing. Monthly or annual auto‑renew; intro pricing locked for 12 months.
No refunds (general rule). Fees are non‑refundable unless required by law or by Apple / Google policies.
EU 14‑day withdrawal right. If you are an EU consumer, you may cancel your purchase within 14 days of the transaction provided you have not begun consuming a paid Service. To exercise this right, use Apple’s “Report a Problem” or email support@canisx.com. Apple will process any eligible refunds.
You grant CanisX a worldwide licence to host, analyse, and use your uploads to operate and improve the Services (including AI model training).
See our Privacy Policy, which forms part of these Terms.
The Services provide informational guidance only and are not a substitute for professional veterinary advice.
The Services are provided “AS IS” without warranties of any kind.
Our total liability is limited to the greater of USD 100 or the amounts you paid in the past 12 months.
You agree to indemnify CanisX against claims arising from your use of the Services.
Material changes take effect 30 days after notice.
Informal first. Email chushul@canisx.com and allow 30 days.
Governing law. Indian law; courts of Bangalore, Karnataka.
Class‑action waiver. You waive class claims to the extent permitted by law.
You agree to comply with Indian and U.S. export laws.
Sections 7, 10–13, 15–17 survive termination.
We are not liable for events beyond our reasonable control, including pandemics and internet outages.
Questions? Email support@canisx.com.
Trader contact for EU users (Digital Services Act)
CanisX Technologies Private Limited
17131, Tower 17, Prestige Ferns Residency,
Haralur Road, Bangalore 560102, Karnataka, India
Tel: +91‑7417047404 | Email: support@canisx.com
Effective date: May 10, 2025
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